The right vehicle for every passenger and bag

A comfortable airport trip starts with an honest luggage count.

Count people and bags separately

Include every passenger, large suitcase, carry-on, buggy and unusual item. Seat capacity does not automatically mean there is room for every bag.

Ask about child seats

Include the required child-seat type in your request. The team must confirm that a suitable seat and vehicle are available. Do not assume a seat is included by default.

Plan boarding and pickup

Allow time for getting everyone ready and loading bags. Share concise pickup instructions, especially for apartment buildings or addresses with multiple entrances.

Request additional assistance

For mobility or boarding needs, explain the practical vehicle requirements rather than medical information. The operator will confirm whether the requested service can be provided.